Candle Care

Tips & Tricks

TIPS FOR OPTIMAL BURNING OF YOUR WOOD WICK CANDLE

1.

Wooden wicks do need a little love, but the extra attention is worth it because the crackle is soooo nice. Please refer to these candle care tips as needed.  

2.

Burn your candle for 4 hours the first time you light it.  For every burn after, pinch off the excess burnt wick. If the wick is too long, the wax will not pull up the wick and the wick will extinguish. The melted wax is the fuel to the flame.

3.

On your first lighting of the candle, you may need to hold your match to the wick for a few seconds until the wick is fully lit. 

4.

Make sure your candle is at room temperature before lighting. If the candle is too cold, it may cause the wick to burn down the center of the candle.

5.

When burning the candle for a long period of time you may notice the flame height getting too low. If so, blow it out, let it cool, and tap or pinch off any excess ash or burnt wood along the top of the wick. The flame should then return to its proper optimal height.

6.

If the melted wax pool has not reached the edge of the glass after 3 hours of burning, blow the candle out and tap off the excess ash on the wick to encourage a bigger flame. Give it some more time and do not worry, it will get there. 

7.

Please do not pour wax out to improve the height of your flame. If the candle seems to be burning down the center only, blow the candle out, let it cool, then scoop out the extra wax around the sides of the glass so the candle is even.

8.

Try not to let any debris from the wick (or anything else) fall into the candle. If it happens, remove it when it is safe to do so.  

9.

Please stop burning your candle when there is 1/2 inch of wax left on the bottom. 
If you have any further questions or concerns, please contact us at wecare@retreatcandleco.com
Happy sniffing!

Candles can be a serious fire hazard if not used properly. The following tips are to help minimize your risk when burning candles in your home.

1.

Burn candles away from things that can catch fire (like paper, bed sheets, curtains, clothing, and Sambuca).

2.

Keep candles out of reach of children or pets.

3.

Follow the burning instructions on the caution sticker on your candle.

4.

Pinch the excess soot off the wooden wick before each use.

5.

Burn candles in a well ventilated area.

6.

Stop burning your candle when 1/2 an inch of wax remains and/or the wick detaches and moves off center.

7.

The wick clips are set to a specific safety height to keep the flame a ½ inch from the bottom of the glass. It is completely normal to have wax left over in the bottom of your candle.

The wick can move off center if it was exposed to very cold temperature, such as being shipped in a cold Canadian winter. If the candle shrunk in transit, the wick will no longer be attached to the glass. Be very mindful if your wick is loose, to monitor when there is an inch of wax left so that the wick does not slide to the side of the glass. If the flame touches the side of the glass, it can cause it to crack and break.